FAQ's
Questions Before You Book?
Find helpful answers about booking, pricing, DJ/MC support, photobooth experiences, bundles, and event-day details.
Plan With Confidence
Every celebration is different, so we keep our booking process flexible and personal. These answers explain how quotes, services, availability, and event-day details usually work.
Booking & Availability
How do I book an event with PEAK Party Co.?
Start by contacting us through the website with your event date, location, service needs, and any important details. We’ll review availability, prepare quote guidance, and walk you through the next steps.
Does submitting the contact form reserve my date?
No. Submitting the form starts the conversation, but it does not reserve your event date. Your date is only secured once availability is confirmed and the required deposit has been received.
How long can my date be held?
After a quote is sent, we may place the date on a temporary soft hold for up to 10 days. If the required deposit is not received within that window, the date may be released.
What happens if someone else asks about my date?
Dates are handled on a first-come, first-served basis. If your date is on a soft hold, we may keep other interested clients on a waitlist in the order their requests were received.
Do you use waitlists for booked or high-interest dates?
Yes. Waitlists are first-come, first-served. If a date becomes available, we’ll reach out based on the order of the waitlist and the services requested.
Do you book more than one event per day?
In most cases, we limit bookings so each event receives the proper attention, setup time, and service quality. Availability is first-come, first-served.
Services
Can we send a song list?
Absolutely. You can send preferred songs, special requests, must-play songs, do-not-play songs, or just the general vibe you want. We use that information to help shape the event experience.
Do you provide MC services?
Yes. DJ/MC support can include announcements, introductions, timeline cues, and keeping the event moving smoothly throughout the celebration.
Are wireless microphones included?
Wireless microphones are included with DJ services for speeches, announcements, introductions, and other event moments where they are needed.
What equipment do you bring?
We bring a professional DJ setup with sound equipment and wireless microphones. Specific setup details may vary depending on the event size, venue, and booked services.
Do you offer photobooth services?
Yes. Photobooth options may include printed photos, digital copies, custom templates, props, setup, and teardown, depending on the package or add-ons selected.
Can we personalize the photobooth prints?
Yes. Custom event templates are available. More detailed or custom design changes may require additional time or an added design fee.
Pricing & Payments
Is a deposit required to book?
Yes. Our standard deposit is 30% of the quoted total. The deposit amount may be adjusted higher or lower depending on the event, services, date, or booking details.
When is the deposit due?
The deposit is due within 10 days of the quote being sent. If the deposit is not received within that 10-day soft-hold window, the date may be released.
When is the final balance due?
The remaining balance is due 30 days before the event unless a different payment arrangement is agreed to in writing.
Are travel fees included?
Travel is included up to 30 miles round-trip. Events outside that range may require an additional travel fee, which will be reviewed before the booking is finalized.
Can we add more time during the event?
Yes, when the schedule and or venue allow. Event extensions are typically billed at the applicable event rate and must be approved before the added time begins.
Can the deposit amount change?
Yes. While 30% is our standard deposit, some events may require a different deposit amount depending on the size, date, services, travel, or custom booking needs.
Event Day
What happens if we need to adjust timing on the event day?
Let us know as soon as possible. If the schedule allows, we may be able to extend service time or adjust the flow of the event.
Do you handle setup and teardown?
Yes. We handle setup and teardown for the services booked so you can focus on the event.
What should we provide at the venue?
Venue needs can vary by service, but we’ll communicate any setup requirements before the event. This may include access to power, a suitable setup area, arrival/load-in details, and contact information for the venue or coordinator.
What happens if there is bad weather?
Weather-related situations are handled according to the event plan, venue conditions, safety needs, and the policies reviewed during booking.
Will you help keep the event timeline moving?
Yes. When DJ/MC services are booked, we help with announcements, transitions, and key moments of the event so the celebration feels organized and smooth.
Charity
Does PEAK Party Co. support charity or community events?
Yes, we’re open to reviewing charity, nonprofit, school, and community event opportunities. Availability, service needs, location, and event details all help determine what may be possible.
Do charity events receive special pricing?
Some charity or community events may qualify for adjusted pricing or custom options. Please contact us with the event details so we can review the request.
What information should we include for a charity event request?
Please include the organization name, event date, location, expected guest count, services needed, and any fundraising or community goals connected to the event.
Still Have Questions?
Tell us a little about your event and we’ll help confirm availability, services, pricing, and next steps.